Frequently Asked Questions
Everything you need to know about your next favorite piece
What materials are used in your jewelry?
We use high-quality materials including 14K gold plating, 925 sterling silver, and premium crystals to ensure durability and a luxurious finish for every piece.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your jewelry sooner.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your jewelry in a dry place, preferably in the pouch or box provided.
Do you offer a warranty on your products?
Yes, all our jewelry comes with a 12-month warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.
Are your earrings suitable for sensitive ears?
Yes, our earrings are hypoallergenic and nickel-free, making them safe and comfortable for those with sensitive skin.